Good customers do not always leave reviews unless the process is simple and timely. Growthius manages review requests, responses, negative feedback alerts, branded postcards, and monthly reporting — so your team has a consistent system after every job or sale.
The process is email-first, fair, and built around asking every eligible customer for an honest Google review.
Everything you get with Reputation Management.
Every eligible customer receives the same public review ask — that keeps the process simple, fair, and compliant. Non-responders receive one gentle reminder after three days, then the sequence stops. Negative replies or low-star reviews are flagged for private follow-up after the ask, never filtered before the review opportunity.
Reputation Management plans.
One simple monthly price. Everything managed.
Priced per business location. Multi-location businesses pay $99/mo for each location.
A clear first few weeks.
Month one establishes the rhythm. Month two builds momentum as your team gets used to sending customer contacts. Month three and beyond focuses on steady review growth, rating trends, and reporting.
After each job or sale, send the customer's name and email. A phone number only if SMS has been approved and set up compliantly.